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Our Commitment | Why Kalaam?
Kalaam is commited to delivering value. We do this by providing:
Choice in connectivity methods : Kalaam provides you with the freedom to choose. You may choose to connect your fixed landlines or your mobile lines utilizing your existing telecommunications set¬ up or choose the latest VolP solutions.
Competitive pricing and attractive bundled offers: Kalaam’s pricing gives you flexibility, choice and total control over your telecommunication expenditure.
Premium Next Generation Network Technology: Kalaam offers the highest network resilience backed by world premium next generation network technology for your business critical systems.
Dedicated Corporate Account Manager: Once you are Kalaam’s valued customer, your Corporate Account Manager remains in touch to monitor after sales service and ensure you have a single point of contact.
24/7 dedicated customer care: Continuous support is available around the clock and all year long, from our customer care helpdesk on 16 100 100. You can also opt to contact your assigned Corporate Account Manager who will be happy to assist you.
Online Account Management Portal: Kalaam provides an online account for its Voice and Data service customers, where you can access live call history; monitor your communications expenses and make quick payments.
Clear & accountable service level agreements: Kalaam provides the assurance of consistent delivery of all our inBusiness services and products through defined Service Level Agreements, which outline the response time to receive customer care service and technical support to attend to any issues. They also include definite resolution time for trouble-shooting any problems or service faults originating from Kalaam’s network.