hala™ | FAQs
Please find below a list of commonly asked question regarding hala™. If you do not find an answer to your question below, please feel free to send us an e-mail to support@kalaam-telecom.com or call 8001 8008. Or submit a query through our contact form here.
How does it work?
The starter pack of hala, the smart dialer comes with a call credit of BHD 2/- which can be used to call any international or local phone number. The dialer can be easily inserted into your mobile phone and the service can be easily activated. For specific instructions to install and activate, please goto Related Menu link.
Do I have to dial an access code?
No. You don’t have to dial any access code. You can direct dial the destination country phone number without any access code or pin number.
How much lower the cost of my calls be?
Calls are significantly cheaper than your current operator’s rates. For certain destinations rates are 92% cheaper than market rate. However these are subject to change. Please visit the Country Rates for uptodate calling rates.
Do I keep existing mobile number?
Yes. You can keep your existing mobile operator number.
How long does it take to activate hala?
Hala can be activated instantly.
Where do I buy hala?
Hala is available in leading shopping malls and major stores. For store listing, goto "Where to buy hala".
How do I recharge hala?
After you have used your initial hala credit provided for free, you can use any of the 4 convenient options provided to recharge hala. For a complete list of options, please visit the "to recharge" link.
